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Telecommunications service provider Visit a Telstra store to get advice for all your communication needs. You can book an appointment now or secure a spot in the queue ahead of your visit, in the My Telstra app. Telstra 5G now reaches 85% of Australians. Service options: Onsite services Recycling: Electronics Payments: - Credit cards - Debit cards - NFC mobile payments - Credit cards (MasterCard, VISA) Whether it's a short-term setback or something longer term, we understand payment difficulties can happen for different reasons. All Telstra customers have the right to ask for help if they are having problems paying their recharge, bill or invoice for any reason. The process for identifying a suitable arrangement is at no cost and can be tailored specifically for you.